Who are they?
Established in 2003, Hays Hydraulics carry out repairs to hydraulic rams and cylinders. Hays’ main workshop facilities are located in Aberdeen, however they also carry out repair work worldwide. Hays Hydraulics have two companies, Hays Hydraulics Supplies Ltd and Hays Hydraulic and Mechanical Services Ltd. They provide on-site service and troubleshooting to industries such as oil, marine and plant hire. Hays specialise in the service and repair of plant and hydraulic equipment.
“Our assessment identified that their systems were not integrated, did not manage their repairs service and required a facility for the relevant sales and purchase orders to be exchanged between companies.”
To resolve these issues, we firstly upgraded both companies to Sage 200 and implemented our Warranties, Service and Repairs module. Alongside this we installed Data Exchange to import and export information between the two companies.
We customised Data Exchange to suit the companies’ unique requirements, allowing both companies to see stock availability. We also modified the Warranties, Service and Repairs module to automate the sales and purchase order processes between the two companies.